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What skills were necessary to maintain a professional, caring, therapeutic relationship?

Describe a time when a client was rude or verbally abusive to you. How did you react?
What skills were necessary to maintain a professional, caring, therapeutic relationship?
How did you best communicate with this client?
What did you learn from this experience?

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What techniques can you use to generate conversations from different perspectives?

Diverse Teams Hold Court
Diverse teams have been proven to be better at problem-solving and decision-making for a number of reasons. First, they bring many different perspectives to the table. Second, they rely more on facts and use those facts to substantiate their positions. What is even more interesting is that, according to the Scientific American article “How Diversity Makes Us Smarter,” simply “being around people who are different from us makes more creative, diligent, and harder-working.”One case in point is the example of jury decision-making, where fact-finding and logical decision-making are of utmost importance. A 2006 study of jury decision-making, led by social psychologist Samuel Sommers of Tufts University, showed that racially diverse groups exchanged a wider range of information during deliberation of a case than all-white groups did. The researcher also conducted mock jury trials with a group of real jurors to show the impact of diversity on jury decision-making.Interestingly enough, it was the mere presence of diversity on the jury that made jurors consider the facts more, and they had fewer errors recalling the relevant information. The groups even became more willing to discuss the role of race case, when they hadn’t before with an all-white jury. This wasn’t the case because the diverse jury members brought new information to the group—it happened because, according to the author, the mere presence of diversity made people more open-minded and diligent. Given what we discussed on the benefits of diversity, it makes sense. People are more likely to be prepared, to be diligent, and to think logically about something if they know that they will be pushed or tested on it. And who else would push you or test you on something, if not someone who is different from you in perspective, experience, or thinking. “Diversity jolts us into cognitive action in ways that homogeneity simply does not.”So, the next time you are called for jury duty, or to serve on a board committee, or to make an important decision as part of a team, remember that one way to generate a great discussion and come up with a strong solution is to pull together a diverse team.Critical Thinking Questions
If you don’t have a diverse group of people on your team, how can you ensure that you will have robust discussions and decision-making? What techniques can you use to generate conversations from different perspectives?
Evaluate your own team at work. Is it a diverse team? How would you rate the quality of decisions generated from that group?
Sources: Adapted from Katherine W. Phillips, “How Diversity Makes Us Smarter,” Scientific American, October 2014, p. 7–8.

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Identify potential legal requirements and concerns related to content.

Overview: Based on the recommendations outlined in the campaign overview and media plan (Milestones One and Two), you will develop a content plan that
identifies both paid, owned and earned content needs.
Prompt: You will assume the role of an account executive with a small marketing firm that specializes in digital advertising campaigns. You have been asked to develop a digital strategy for an existing (fictional) client who wants to develop a forward-thinking digital campaign that leverages key learnings from past campaigns.
In addition to the Client Packet, you will find supporting resources, information, and templates in the Campaign Toolkit.
For this milestone, you will develop the content plan for your campaign proposal. Specifically, the following critical elements must be addressed:
Requirements: Outline the types of content and key information needed for the selected channels.
Touchpoint Map: Develop a visual map that illustrates content touchpoints for paid, owned and earned channels.
Messaging Guidelines: Develop messaging guidelines, based on channel specifications and campaign goals, that maximize content effectiveness.
Legal Issues: Identify potential legal requirements and concerns related to content.
Ethical and Cultural Issues: Identify potential ethical and cultural issues related to content and propose possible responses to address these concerns.
Guidelines for Submission: Your paper must be submitted as a 3- to 5-page Microsoft Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Any citations must be in APA format.

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Describe two to three methods for organizations to harness the use of self-directed training.

For the Unit paper , explain the learner-guided approach to training and its effectiveness in meeting organizational training needs. Within your paper, address the points below.
Describe training guides, self-directed learning strategies, and the use of smart technology.
Describe two to three methods for organizations to harness the use of self-directed training. Why is this important?
Explain how technology can be used to enhance the learner-guided approach to training. Select a field of study that interests you, and provide an example of technology being used to enhance the learner-guided approach in that field.
Your paper must be at least two pages in length, not counting the title and reference pages. You are required to use at least one outside source to support your explanation. All sources used, including required unit resources, must be cited and referenced according to APA standards.

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Give some examples of at least three items on this list that you consider to be good information

Suppose you are the IT manager for an IT company. You receive a report that contains a list of computer equipment stored in the company warehouse. You notice that the list also includes items that you know are not stored in the warehouse. Would you consider this list as good information? Why, or why not? Give some examples of at least three items on this list that you consider to be good information and at least three items on this list that would not be good information. Explain your reasoning and include a discussion about why good information is important in MIS.

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What steps should Janey take do to counteract the power struggle that is occurring with her new manager?

The Ohio Connection
Janey worked as an executive assistant to a product manager at her company: Ohio Connection. Overall, she loved her job; she was happy to work with a company that provided great benefits, and she and found enjoyment in her day-to-day work. She had the same product manager boss for years, but last year, her manager left Ohio Connection and retired. Recently her new manager has been treating her unfairly and showcasing bullying behavior.Yesterday, Janey came into work, and her boss decided to use their power as her manager and her “superior” to demand that she stay late to cover for him, correct reports that he had made mistakes on, and would not pay her overtime. She was going to be late to pick up her son from soccer practice if she stayed late; she told him this, and he was not happy.Over subsequent days, her boss consistently would make comments about her performance, even though she had always had good remarks on reviews, and created a very negative work environment. The next time she was asked to stay late, she complied for fear of losing her job or having other negative impacts on her job. Janey’s situation was not ideal, but she didn’t feel she had a choice.Questions:
What type of power did Janey’s boss employ to get her to do the things that he wanted her to do?
What negative consequences are apparent in this situation and other situations where power is not balanced in the workplace?
What steps should Janey take do to counteract the power struggle that is occurring with her new manager?
Sources: A. Morin, “How to Prevent a Workplace Bully from taking Your Power,” Inc., June 25, 2018, https://www.inc.com/amy-morin/how-to-prevent-a-workplace-bully-from-taking-your-power.html; V. Giang, “The 7 Types Of Power That Shape The Workplace,” Business Insider, July 31, 2013, https://www.businessinsider.com/the-7-types-of-power-that-shape-the-workplace-2013-7; B. Weinstein, “10 Tips for Dealing with a Bully Boss,” CIO, accessed October 13, 2018, https://www.cio.com.au/article/198499/10_tips_dealing_bully_boss/.

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What type of power did Janey’s boss employ to get her to do the things that he wanted her to do?

The Ohio Connection
Janey worked as an executive assistant to a product manager at her company: Ohio Connection. Overall, she loved her job; she was happy to work with a company that provided great benefits, and she and found enjoyment in her day-to-day work. She had the same product manager boss for years, but last year, her manager left Ohio Connection and retired. Recently her new manager has been treating her unfairly and showcasing bullying behavior.Yesterday, Janey came into work, and her boss decided to use their power as her manager and her “superior” to demand that she stay late to cover for him, correct reports that he had made mistakes on, and would not pay her overtime. She was going to be late to pick up her son from soccer practice if she stayed late; she told him this, and he was not happy.Over subsequent days, her boss consistently would make comments about her performance, even though she had always had good remarks on reviews, and created a very negative work environment. The next time she was asked to stay late, she complied for fear of losing her job or having other negative impacts on her job. Janey’s situation was not ideal, but she didn’t feel she had a choice.Questions:
What type of power did Janey’s boss employ to get her to do the things that he wanted her to do?
What negative consequences are apparent in this situation and other situations where power is not balanced in the workplace?
What steps should Janey take do to counteract the power struggle that is occurring with her new manager?
Sources: A. Morin, “How to Prevent a Workplace Bully from taking Your Power,” Inc., June 25, 2018, https://www.inc.com/amy-morin/how-to-prevent-a-workplace-bully-from-taking-your-power.html; V. Giang, “The 7 Types Of Power That Shape The Workplace,” Business Insider, July 31, 2013, https://www.businessinsider.com/the-7-types-of-power-that-shape-the-workplace-2013-7; B. Weinstein, “10 Tips for Dealing with a Bully Boss,” CIO, accessed October 13, 2018, https://www.cio.com.au/article/198499/10_tips_dealing_bully_boss/.

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Discuss the training theory and its primary tenets.

magine that you work for a global automobile manufacturer as a lead training and development associate. The head of human resources (HR) has had meetings with various departments, and a training need was identified by the sales department. Sales have dropped considerably in the last quarter, and through a training needs analysis, it was shown that sales associates lack the proper knowledge, skills, and abilities (KSAs) to effectively sell automobiles to various car dealerships in the United States and abroad.The head of HR has asked that you give him or her a presentation on which major training theory you would recommend to apply to this scenario to equip the sales associates with the necessary skills to increase sales.Select one training theory. This can be any of the four discussed in this unit or a training theory of your choice that interests you. Then, in your PowerPoint presentation, include the elements listed below.
Discuss the training theory and its primary tenets.
Explain why you recommend this theory.
Discuss two to three activities that you would build from this theory. For example, if you chose action theory, you may create group activities where sales associates run through sales scenarios with each other to see what works and what does not. Feel free to be as creative as you would like with your given theory.
Explain how your activities will address each learning style (i.e., visual, audible, and kinesthetic learning styles).
Your presentation must be at least 10 slides in length, not counting the title and reference slides. You are required to use at least one outside source and to utilize the notes section within PowerPoint. Within the notes section, include additional explanations for each slide. As you create your presentation, keep in mind that you are presenting for executives at your organization. All sources used, including the required unit resources, must be cited and referenced according to APA guidelines.

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How does a work breakdown structure support time management effort?

Write a 175- to 265-word response to the following questions:
How does a work breakdown structure support time management effort?
Provide details and examples

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Identify an issue in a health care workplace that could be resolved by implementing an informatics or technology solution.

The purpose of the Informatics Solution Proposal is to increase knowledge and ability with informatics and technology products for the health care workplace setting. You will review the functionality of various products and select one that best meets the needs of a health care setting. This is the first phase of your project, which is issue identification.
Identify an issue in a health care workplace that could be resolved by implementing an informatics or technology solution. For example, a health care facility using assignment charts for all patient records is an issue that could be resolved by implementing an electronic health record (EHR).
Draft a 350-word letter or memo to a nursing administrator, informing them of the clinical or administrative problem, why it is a concern and a request for permission to research and propose a solution.
Note: Do not identify a specific solution or product. You are only defining the existing problem and requesting permission to research possible solutions.
Support your letter with at least 3 peer-reviewed resources.