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Which performance measures are least important to consumers?

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The CMS Hospital Compare website allows you to compare performance at hospitals throughout the United States. Go to this site, type in 48640 for the zip code (or your local area if you prefer), add three of the hospitals into the compare and review the rating details for each of the seven tab sections (Overview, Patient Survey Rating, Timely & Effective Care, Complications & Death, Unplanned Hospital Visits, Psychiatric Unit Services, and Payment & Value of Care). After review, answer the following questions: 1. Which performance measures in these categories do you think are most important to consumers of hospital services? 2. Which performance measures are least important to consumers? 3. Do you think consumers using the data on the Hospital Compare website to select a hospital? why or why not? 4. What other factors might influence consumer choice? 5. How would you report these measurement data to facilitate performance assessment? 6. How are comparative performance data used for assessment purposes? **Please answer the questions based on CMS Hospital Compare website allows you to compare performance at hospitals throughout the United States. Go to this site, type in 48640 for the zip code.**

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